AMBRA ITALIA - TERMS AND CONDITIONS OF SALE
Art. 1 – SERVICE PROVIDED BY AMBRA ITALIA.
Ambra Italia sells the kit, of its own design and patent, for the transformation of the CIAO Piaggio moped into a pedal-assisted electric bicycle, according to the UNI EN 15194:2018 standard (*) – Pedal-assisted electric cycles – EPAC bicycles - Point 4.3.7.4 and Appendix "C". The customer is informed that the installation of the kit downgrades the moped to a pedal-assisted electric bicycle and that this condition is irreversible.
(*) motor with max. power 250W and assistance up to max speed of 25 Km/h
Ambra Italia DECLARES that the E-Bike (former Ciao Piaggio moped), equipped with the kit assembled in a workmanlike manner, in accordance with the provisions of the Operating Instructions indicated in article 2):
1. It COMPLIES with the UNI EN 15194:2018 standard – pedal-assisted electric cycles – EPAC bicycles - Point 4.3.7.4 (Fatigue test on the frame)
2. It COMPLIES with the UNI EN 15194:2018 standard – pedal-assisted electric cycles – EPAC bicycles - Appendix «C» (EMC- Electromagnetic Compatibility)
Art. 2 – TECHNICAL DOCUMENTATION FOR ASSEMBLY AND CONTROL. MOUNTING REQUIREMENTS
With the sale of the Kit, Ambra Italia makes available, on USB support, the complete technical documentation for the state-of-the-art assembly of the kit, in compliance with the above-mentioned points of the 15194:2018 Standard.
Although no special qualifications are mandatory, it should be noted that the installation of the Kit requires specific experience and equipment from a workshop specializing in E-bike repairs.
With the experience and specific equipment of a specialized workshop, installation takes about 18/20 hours.
Kit e is protected by a Patent issued by the Ministry of Enterprise and Made in Italy, Therefore (Ministero del Lavoro e del Made in Italy), all Technical Documentation is the intellectual/industrial property of Ambra Italia. It is forbidden to copy, appropriate, disclose, reproduce and/or publish any content contained therein without prior specific authorization from Ambra Italia. This documentation is made available to the customer by Ambra Italia, exclusively for the purposes set out in these General Terms and Conditions of Sale. The customer is responsible for complying with the above.
Art. 3 – INDEMNITY
By accepting these General Terms and Conditions of Sale, the Customer hereby indemnifies Ambra Italia from any civil and criminal liability that in any way may arise as a result of assembly and/or control processes that do not comply with the provisions of the technical documentation provided and/or the use of the e-bike.
Art. 4 – CIAO SERIES ON WHICH TO INSTALL THE KIT
The kit can be installed on all Ciao series. Modification to e-bikes from the 1974 R2 series onwards is recommended. Older models must be evaluated beforehand together with the customer.
Ambra Italia brings together the Ciao versions in two large families: "SC" and "PX". The SC or PX indication is limiting, but it still serves to identify the "group" to which it belongs for the transformation into an E-Bike, as specified below.
With the SC family, all CIAO pre-1979 are classified (regardless of the type of saddle, sprung or not), with the smaller headlight body and the rear light positioned on the fender, while, with the PX family, those of the P-PV-PX-PXV series and later, which have the largest and squared front light body and the rear light positioned on the luggage rack, are classified.
Excluded from these two families are the Ciao series "Mix" and "Mix Teen", produced from 1996 to 1999, which must be evaluated beforehand together with the customer.
Regarding the substantial differences for the transformation into an E-Bike:
• The CIAO of the SC family have a slightly shorter pedal axle on the right side, compared to the PX versions. Therefore, for the CIAO belonging to the SC family it will be necessary to replace this component (not supplied with the Kit) since the black plastic side panels supplied are from the PX series and later, so they have the classic external curvature in the area of the engine cradle, which requires a slightly longer pedal axle on the right side (examples visible in the Photo-Gallery of the www.ambraitalia.it site).
• The right side of the frame reinforcement plate and horn are different in the SC and PX series
For series with alloy wheels, it is recommended to replace the front wheel with a spoked wheel, while the complete rear axle (spoked) is supplied with the modification kit already assembled.
For other technical characteristics and all information on the transformation, please refer to the pages of the www.ambraitalia.it website.
For any clarification on the family to which the buyer's Ciao belongs, write to: service@ambraitalia.it
The kit is designed specifically on the geometry of the Ciao frame and, therefore, cannot be installed on other moped models.
Art. 5 - DOCUMENTATION AND COMPONENTS SUPPLIED WITH THE KIT
The kit consists of 88 elements (including the USB memory support with the technical documentation supporting assembly and control) and contains all the components for installation.
Supplied Component Groups:
• Rear drive wheel (250W-36V motor – 32/45 Nm) already assembled on a 1.2x17" CIAO rim - 36 holes and black tire.
• Motor controller kit complete with brake levers, display, motion sensor, CIAO grips.
• Side covers, customized, in black plastic PX series.
• Structural components of the rear axle in Ergal 7075
• Frame side reinforcement components specific to the SC and PX series
• 36/12 Vdc electrical appliances and components for main and auxiliary services: (double USB socket, front and rear headlight LED lamps, horn with control button)
• Structural, support, closing and protection components for the engine cradle area
• 36V 25 Ah (Li-Ion) battery equipped with load test
• 160 mm disc rear braking system, with movable double tablet caliper.
• Complete stainless steel/galvanized screws.
• USB mass storage language ITA/ENG/FRA containing:
1. TECHNICAL DOCUMENTATION:
o Operational instructions for assembly and control:
• I.O.001K - Frame Preparation
• I.O.002K - Battery Compartment
• I.O.003K - Electrical System
• I.O.004K - Rear axle
• I.O.005K - Frame Set-Up
o Machining and Controls tab (assembly and control phases in chronological order)
o Form for the final testing of the kit
2. SUPPORTING DOCUMENTATION (Quick Start Guide, E-Bike Kit Manual, etc.)
Commonly used materials are not supplied such as: adhesive and/or self-caking tapes, lubricants, cable clamps, thread-locking fluids, cementing agents, thermo-shrinkers, etc.
Attention: in the Ciao of the SC family, the pedal axle must be replaced with that of the PX family (slightly longer on the right side), to accommodate the side panels (FL type) supplied with the kit. The pedal axle is available on request at the price of 25 €: write to: shop@ambraitalia.it
Art. 6 - WARRANTY
The warranty provided on the components of the kit is 24 months as per the terms of the law (excluding the battery) and will apply with the following conditions:
The obligation of the warranty on equipment manufactured or resold by AMBRA consists in the replacement or repair of parts that, at the sole discretion of AMBRA Italia, are affected by defects or defects of origin.
The warranty is excluded on parts potentially subject to oxidation or corrosion if not properly used, maintained or stored (copper or metal alloy conductors and contacts, internal or external parts of the motor, electrical, electronic or mechanical equipment) and, in any case, for circumstances that cannot be traced back to manufacturing defects.
The repair of individual equipment will always be carried out by and at Ambra Italia. If the Customer wishes the repair to be carried out by Ambra Italia Technicians outside its premises, when this is possible, it will have to bear the travel, board and lodging expenses of the technical staff carrying out the intervention.
AMBRA Italia reserves the right to void the warranty of the products sold if:
- the labels or plates bearing the manufacturer's/supplier's mark and the serial number of the component and/or serial number of the kit have been erased, abraded or removed;
- the product shows traces of use or has undergone modifications or mechanical processing not expressly authorized by AMBRA Italia and/or has been used, maintained and/or stored in a manner that does not comply with the instructions provided or for purposes other than those for which it was designed.
The warranty is due exclusively to the direct customer of AMBRA Italia.
Return by the Customer of the product deemed defective:
The e-Bike (or the component as the case may be) must be delivered free of any expense to the Ambra Italia Headquarters which, through its Authorized Workshop, will proceed with the repair and/or replacement of the defective component.
If the appraisal carried out by AMBRA Italia justifies the application of the warranty, the product will be repaired or replaced; otherwise, the repair will be carried out for a fee and no cost estimate will be communicated unless expressly requested by the Customer.
The costs of labour, disassembly, reassembly, transport for external intervention by the Technical Staff of the Authorised Workshop of Ambra Italia and the return of repaired or replaced products are borne by the Customer even in the event of a recognised warranty.
Art. 7 – FACSIMILE DECLARATION OF CONFORMITY
DECLARATION OF CONFORMITY OF THE PERSON WHO ASSEMBLED THE KIT
The undersigned ..............................................................., executor of the assembly of the moped conversion kit CIAO PIAGGIO frame no.: ____________________, serial number AMBRA Italia ________ in pedal-assisted electric bicycle,
STATES
under his/her personal responsibility, that the assembly has been carried out in accordance with the rules of the art and in accordance with the following Operating Instructions of Ambra Italia (last edition at this date).
• I.O. 001K - Frame Preparation
• I.O. 002K - Battery Compartment
• I.O. 003K - Electrical System
• I.O. 004K - Rear axle
• I.O. 005K - Chassis Set-Up
(Signature and date)
AMBRA ITAIA STATEMENT
With the professional assembly of the conversion kit, in compliance with the above-mentioned Operating Instructions (I.O. 001K - Chassis Predisposition; I.O. 002K - Battery Compartment; I.O. 003K - Electrical System; I.O. 004K - Rear Axle; I.O. 005K - Chassis Set-up):
The E-Bike is COMPLIANT with the UNI EN 15194:2018 standard - pedal-assisted electric cycles - EPAC bicycles - Point 4.3.7.4 - Test Report (carried out on the type frame), n.21-00097-01 of 15/01/2021 - TEC Eurolab Laboratory of Campogalliano - (MO) - IT
The Electrical System is COMPLIANT with the UNI EN 15194:2018 Standard – pedal-assisted electric cycles – EPAC bicycles - Appendix «C» - Test Report (carried out on the type e-bike), n. 21618° of 29/06/2021 – TESLAB Laboratory - LIVORNO – IT
Holder of the Test Reports relating to the type tests described above, carried out in the Italian test laboratories (accredited by ACCREDIA): AMBRA Italia – Via Guido Rossa, 23 – 50068 RUFINA (FI) – ITALY mail: service@ambraitalia.it
AMBRA Italia – Via Guido Rossa, 23 – 50068 RUFINA (FI) – ITALY mail: service@ambraitalia.it